Cancellation & Refund Policy
Effective Date: 19 June 2025
Website: www.astrorohitpandey.com
Contact Email: astrorohitpandey@gmail.com
At Astro Rohit Pandey, we are committed to delivering accurate and personalized astrological guidance. Since each report and consultation is prepared individually, we request our users to go through the policy carefully before making a purchase.
✅ Order Cancellation
- Once an order (like Kundli report or consultation booking) is placed and processed, it cannot be cancelled as the preparation of astrological analysis begins immediately.
- If you wish to cancel the order, you must contact us within 1 hour of making the payment via email at astrorohitpandey@gmail.com.
- After this window, cancellation will not be accepted.
💰 Refund Policy
- Since all services provided are digital, personalized, and time-sensitive, we follow a strict no-refund policy after the report/solution has been delivered.
- Refunds will only be issued in the following cases:
- Payment was made more than once due to technical error.
- Service was not delivered within the promised timeframe of 24–48 hours (excluding Sundays or public holidays).
🔄 Change of Details
- If you’ve submitted the wrong birth details, please email the correct info within 1 hour of placing the order.
- Once the report is generated, we won’t be able to make changes or offer replacements.
📞 Need Help?
For any issue regarding cancellation, refund, or correction of details, please contact us at:
📩 astrorohitpandey@gmail.com
We appreciate your understanding and trust in Astro Rohit Pandey’s services.